Privacy Policy

Welcome to QLAN. This Privacy Policy is incorporated by reference into the QLAN Terms of Service (the “Terms”). This Privacy Policy applies to all individuals or organizations who access and/or use (“You”, “Your”, “Users”) QLAN and whose Personal Information has been processed by QLAN (“QLAN”, “we”, “us”, “our”) in the course of our business, mobile applications, forums, blogs, and other online or offline offerings (together called “Services”).

QLAN is a social networking platform where you can engage and connect with other gamers, esports enthusiasts, gaming professionals, organizations, and gaming businesses.

We respect your privacy and are responsible for the protection of your Personal Information (as defined below). This Privacy Policy provides important information regarding:

Please note that by using or accessing any of QLAN’s Apps, Sites, APIs, and Integrations, you consent to the collection, storage, use, and disclosure practices described in this Privacy Policy.

It is important that you read this Privacy Policy together with any other privacy policy or fair processing notice that we may provide on specific occasions or when we are collecting or processing Personal Information about you so that you are fully aware of how and why we are using your Personal Information. This Privacy Policy supplements the other notices/policies and is not intended to supersede them. We may periodically update this Privacy Policy by posting a new version on our website. Your continued use of the Services after the effective date will be subject to the new version of the Privacy Policy.

Information Collection and Use

To provide you the Services, we collect, use, and process your Personal Information including your Sensitive Information. The types of information we may collect (directly from you or from third-party sources) and our privacy practices depend on the nature of the relationship you have with QLAN and the requirements of applicable law.

Personal Information We Collect

Some of the Personal Information we collect may belong to special categories. However, such information we collect and process are either provided with your informed consent or those which are publicly available.

Ways We Collect Personal Information

Some of the ways that QLAN may collect Personal Information include:

  1. Information You Provide to Us: To avail our Services, you must subscribe to our platform by creating an account with us. When you create an account, you must provide us with some Personal Information including your name, email address, phone number, gender, age, language preference, education, and employment.
  2. Automated Collected Information: In addition to the information that you provide us, we also use technology like Application Programming Interfaces (APIs) to make your Personal Information available in QLAN.
  3. Information Collected from Third Parties: We also collect your information from third parties, especially tracking technologies to track the activity on our Services and hold certain information.

How the Information is Used

We will only use your Personal Information data to the extent that the law allows us to do so. We will use your Personal Information where it is necessary to pursue our legitimate interests. We use your Personal Information for the following:

Access to Your Personal Information

As a part of our legitimate interest, we provide access to your Personal Information to our registered users. However, when you share and communicate using our Services, you are free to choose the audience who can see what you share.

Disclosure of Your Personal Information

QLAN may disclose aggregated information and Personal Information that does not identify you, without any restriction. We may disclose Personal Information that we collect, or you provide as described in this Privacy Policy to the following persons and entities:

Third Party Websites

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on the third-party websites and are not responsible for the practices employed by websites linked to or from our Site. We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

The Site and our other services may also contain links and interactive features with various social networks (e.g., widgets). If you already use these platforms, their cookies may be set on your device when using our Services. You should be aware that Personal Information which you voluntarily include and transmit online through such social networks may be accessible by the providers of such social networks and, if posted publicly, may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social network, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties for any number of purposes.

Disclaimers

When we collect Personal Information, we will not consider your nationality or privacy rights granted to you by the concerned authorities. We are an Indian company, and our privacy policy is based on Indian law.

We store our data including Personal Information that we collect in our digital Cloud Servers hosted by third-party service providers. We believe that the security measures adopted by AWS-Mumbai are up to the required standard. However, we are not responsible for any failures from such third-party vendors.

The ranking and profiling we create and categorize are based on our best intelligence and algorithm process using publicly authenticated game APIs. However, since our operation of the services including profiling are mostly by using automated means, we do not give any assurance or guarantee regarding the accuracy, suitability, or quality of the profile and ranking we create.

Data Security

We have put in place appropriate safeguards with the intent to protect your Personal Information and as a part of that we have given you adequate privacy control regarding the information we collect, use, and store. [It is more explained in the Section ‘Privacy Rights’ below.]

In addition, as a part of our security measure, we limit access to your Personal Information to only those employees, service providers, and other third parties who have a business need to know. Processors of your Personal Information acting on our documented instructions will only process your Personal Information in accordance with our instructions and are subject to a duty of confidentiality.

While we take into account the sensitivity of the Personal Information we collect, process, and store, and the current state of technology to use these measures to protect your Personal Information, we cannot guarantee its absolute security.

Data Storage and Retention Policy

We collect and store your Personal Information in AWS cloud as you use services and will retain the Personal Information for as long as necessary to fulfill the purposes for which it was obtained. Processed and non-identifiable data is accessible and will be perpetually stored. Other heuristic data may be stored which may be identifiable data in cookies and other mechanisms by third-party AD-Tracking services like Facebook & Google.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

If you wish to delete your account or request that we no longer use your information to provide you services, contact us at navin@qlan.gg. We will respond to your request within a reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Our Site allows you to manage your Personal Information associated with your account. You can manage your contact information, such as your name, email, and phone number. You can ask us to delete your Personal Information and we are obliged to do so. If you would like to unsubscribe from our Site, you have every right to do the same by intimating us at the contact details given below. However, please note that QLAN reserves the right to refuse any request to exercise such rights to the extent permitted by applicable law.

Content Upload

QLAN allows users to create and upload their own video content. This user-generated content is displayed to the QLAN community, allowing other users to view and engage with it.

Permission to Read Users SMS

QLAN reads SMS from the user's device solely to read one-time password (OTP) during the registration process or forgot password screens.

Permission to Read User Contact List

QLAN requests permission to sync user contacts to help build a targeted community. This allows the app to notify users when someone from their contact list joins QLAN, fostering meaningful connections.

Grievance Officer

If you have any questions or comments or grievances about our privacy policy or practices or wish to report any security breach or any objectionable content (as defined and explained in Terms of Use), please feel free to contact our Grievance Officer: Navin Talreja, Contact Number: +91 99877 77281. He will acknowledge the receipt of the complaint within three working days and shall try to resolve the same within a month from the date of its receipt.

Changes of Purpose

We will only use your Personal Information for the purposes for which it was obtained, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Information for an unrelated purpose, we will update this privacy notice and explain the legal basis which allows us to do so.

Effective as on [●]

Avocore Technologies Private Limited,

Registered Office address: 240-242, Ijmima Complex, Off Link Road, Malad(W), Behind Infinity-II, Mumbai-400064, Maharashtra, India.

Tel: [+91 99877 77281], Email: [info@qlan.gg]